2011.09.13. tuesday 08:18
Holiday didn’t go as planned? Lost luggage? Cancelled flight? The European Consumer
Centre (ECC) can help you, providing free support and advice on citizens’ rights
when travelling or shopping abroad. In 2010 alone, the ECC handled over 70 000
files, providing advice on a range of issues from mobile phone roaming charges,
shopping online to claiming money back for cancelled flights.
On top of the practical information it gives, the ECC also helps consumers who
want to obtain a refund or a compensation from an airline company. If necessary,
the ECC can also file a complaint with the National Enforcement Body responsible
for ensuring air passenger rights are complied with.
You will find an ECC in all 27 EU Member States, as well as in Iceland and Norway.
The centres are co-funded by the European Commission and national authorities.
The Hungarian Consumer Centre you can find here: www.magyarefk.hu
2011.08.24. wednesday 08:00
At the start of the holiday season, the European Commission alerted consumers
to the importance of adequate protection from the sun this summer and reminds
them to look out for the clearer labelling regime on sunscreen bottles. The new
labels - including a new UV-A logo or seal on bottles and a ban on misleading
terms such as "sun blocker" or "total protection" - are a response to a Commission
recommendation on sunscreen products adopted in September 2006. The Commission
is also seeking to remind consumers that there are several reasons why sunscreen
products should be only one out of a number of measures which are necessary to
protect from the UV radiation of the sun. >>>
2011.03.07. monday 08:15
On the occasion of Safer Internet Day 2011, the European Commission announced
that it will step up talks with ICT industry and children's organisations to encourage
the design of safer products to help keep children safe online. Moreover, the
Commission will shortly review the 2006 Recommendation on minors and how to protect
them in audiovisual media and Internet and on the 2008 Communication on the protection
of youngsters from harmful content in video games. Children are going online from
a younger age and not just from computers, but also games consoles and mobile
2011.02.22. tuesday 13:26
Have you ever been annoyed for not being able to borrow a friend's or a colleague's
mobile phone charger because it wasn't compatible with your phone? This era is
coming to an end. A common charger compatible with mobile phones of all brands
is the simple idea that the Commission has been pushing for many years. Thanks
to the cooperation between fourteen companies and the European Commission the
solution is there: onechargerforall.eu. New technical standards for data-enabled
mobile phones were published on 29 December 2010. >>>
2011.02.08. tuesday 10:50
Each year, around the world, Safer Internet Day is celebrated on the second day
of the second week of the second month of the year – the next edition falls on
Tuesday 8 February 2011. Hundreds of events are organised not only on that day
but throughout February to really raise awareness around online safety issues.
Each year the Insafe network chooses a different theme around which most of the
activities proposed on Safer Internet Day will be focused, even though some countries
may choose to “localise” their initiatives.
On 8 February 2011 the whole Insafe network will once again join forces to build
a bigger and better celebration on the theme that has been chosen to mark the
8th Safer Internet Day edition, virtual lives, and around the slogan “It’s more than a game, it’s your life”. >>>
2011.01.19. wednesday 08:13
The Europa Diary is a school Diary, for students in secondary school, aimed as
a tool for homework and other school related notes. Its weekly pages include a
footnote with a fact of which young people in Europe are not necessarily aware.
Some of these footnotes mention holidays of other religions. This is where the
regrettable omission of Christian holidays occurred.
The future edition (2011/2012), which is under way, will include the main public
and religious holidays celebrated in each of the EU countries.
In addition to the pages for homework, the Diary includes about 100 pages of
information for young citizens on issues related to EU activities, such as health
and consumer protection, studying abroad, or environmental issues.
The Europa Diary is distributed to schools for free, upon request by teachers.
It has an accompanying teacher's guide, with suggestions for using its editorial
content in the class room. It has been a successful and effective tool to bring
key messages about the EU to a young audience. >>>