In July 2010, the Hungarian Authority for Consumer Protection started the restructuring of the organization and the way of operation with the intention of carrying out in-depth change. During the process, the system of law application has changed, and new alternative incentive and informative initiatives have been introduced. Main achievements in the period between July 2010 and March 2012 >>>

The legal successors of the Public Administration Offices are the Government Offices which were formed in the first of January 2011. Their headquarters are located in the county-seats. The 20 offices harmonize and coordinate the implementation of the local governmental tasks. The aim of the new system is to centralize the operations of the governmental bodies.

The director of a government office is appointed by the Prime Minister on the recommendation of the minister responsible for the given office they control. These directors coordinate the everyday tasks of the 20 offices.

Since the third of January the government offices operate a consumer center called “government window”. These offices can deal with 29 different topics from child support to general information requests.

The Hungarian Authority for Consumer Protection is the authority that carries out the basic and primary tasks related to consumer protection in Hungary. Its tasks include ensuring the protection of consumers’ lives, safety and health through the active market surveillance of the distribution of non-food products. >>>

The new director-general of the HACP who has been promoted on 12^th of July, has initiated several changes for improving the operation of the authority and recorded it in the SOR.

One paragraph of the new Széchenyi plan which is concerned with the consumer protection has aimed to establish a smaller budget oriented organizational system, smaller management and machinery together with retrenchment. Within the scope of the new objectives the consumer protection organizations require a closer supervision for the improvement of the new structure which is lacking superimposition.