On the 9^th of August 2010 the Ministry for National Economy appointed the Hungarian Authority for Consumer Protection for operating the European Consumer Centre (ECC) in Hungary from the 1^st of January 2011. The European Union approved the work program and the budget of the ECC Hungary that assure its financial and professional independence. Accordingly, the ECC Hungary carries out its activity in the field of cross border consumer protection from the 1^st of January 2011 in the organizational system of the HACP with a high level of professionalism.

The main tasks of ECC Hungary are the involvement in the settlement of cross border consumer complaints in order to facilitate the settlement of cross border legal disputes in order to reach an amicable solution between the consumer and the trader. The ECC Hungary is entitled to provide assistance in cross border complaints which means that the consumer and the trader have its residence/seat in different countries, in one of the Member States of the European Union, Iceland or Norway.

Hungarian Authority for Consumer Protection - European Consumer Centre

Postal address and consumer office:

H-1088 Budapest,

József körút 6., Hungary

E-mail: info@magyarefk.hu

Phone: +36-1-459-48-32

Fax: +36-1-210-25-38

Website: www.magyarefk.hu